Accessibility

What does that mean in practice?

Public administration websites, mobile applications, and digital services must be designed and developed so that they are accessible to everyone, without discrimination, providing a full and satisfying experience, regardless of any disabilities that may require the use of assistive technologies or specific configurations.

National Regulations

Articles 3, 23-ter, and 53 of the CAD

The CAD incorporates the principle of accessibility into the broader framework of digital rights. It stipulates that government acts, data, electronic documents, and digital services must be accessible and usable, regardless of the user’s disability. Accessibility applies not only to the interface but to the entire cycle of digital content production and management.

Law No. 4 of January 9, 2004 (Stanca Law)

It recognizes the right of people with disabilities to access the public administration’s IT and telecommunications services. It stipulates that public websites, applications, and digital services must comply with technical accessibility requirements defined at the national level.

AgID Guidelines

They define the technical requirements and compliance criteria that public administration websites and applications must meet (in accordance with the European WCAG standards, or Web Content Accessibility Guidelines). They specify procedures for verification, accessibility statements, and monitoring.


For developers, this means incorporating accessibility requirements:

  • in the development of the design system

  • in reusable components

  • in the acceptance criteria

  • in validation tests

European legislation

Directive (EU) 2016/2102 governs the accessibility of public sector websites and mobile applications.


Directive (EU) 2019/882 (“European Accessibility Act”) extends the scope of accessibility requirements to digital products and services, strengthening the approach by default.

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